Customer support agents given access to a generative AI chatbot were 14% more productive, but those gains were much…
Mack DeGeurin's posts
Mack DeGeurin
mackdegeurin
Mack is a reporter at Gizmodo covering tech policy. He has previously covered Big Tech, surveillance, privacy, and politics for Insider Intelligence, Vice, and other outlets.
Shkreli says his Dr. Gupta ChatGPT knockoff could one day replace all healthcare information. It currently seems…
In a fawning interview on the TED stage, CEO Shou Chew's made a pitch for why his app is good for the world.
Seagate sold 7.4 million hard disk drives to Huawei, raking in $150 million, despite a US blacklist restricting…
Tech execs used a congressional hearing to scold the Pentagon for its sluggish AI development and encourage more…
Citizen Lab identified three new exploits that targeted iOS users worldwide in 2022. Apple's Lockdown Mode…
Genuinely useful automated Twitter accounts run by the NWS, the MTA, and BART have been suspended from Twitter's API.
A human rights auditor hired by Hikvision expressed concerns over how the company's products were used to monitor…
The first-of-its-kind law bans TikTok on devices in Montana and paves the way for copycat legislation in other…
Gun owners can now order a smart gun that uses fingerprinting and facial recognition tech to unlock a 9mm firearm.
The first-of-its-kind legislation will force manufacturers to provide parts, manuals for diagnostic software, and…
A survey of parents found BeReal had the highest proportion of young users exposed to sexual content of any app, but…
The country's top censor says chatbots like Baidu's Ernie should not "undermine national unity" in what experts call…
An average user’s conversational exchange with ChatGPT amounts to dumping a large bottle of fresh water out on the…
Kevin Systrom and Mike Krieger's article app is taking a page from Reddit's playbook with upvotes, downvotes, and…
A select cohort of Democratic representatives are using TikTok to build their brands, share dumb memes, and defend…
Advertising executives fear unhinged antics from Musk at an upcoming conference could sully their brands.
Employees submitted source code and internal meetings to ChatGPT just weeks after the company lifted a ban on using…
The country's Ministry of Electronics said it "is not considering bringing a law or regulating the growth of…
Massive recording studios were suddenly able to fit on a desktop, record store's inventory could fit in the palm of…